• AFFINITY
      • Guardian
      • Lumos
      • Quarterback
      • Turtleskin
      • Karbon
      • Duo
      • Nubuck
      • Journeyman
      • Lumos X
      • SlimFolio
    • DEVICE
      • Apple
      • Samsung
      • LG
      • Motorola
      • Essential
      • Google
      • OnePlus
      • Alcatel
      • Huawei
      • HTC
      • ZTE
      • BLU
      • ASUS
    • Color
      • Black
      • Blue
      • Citron
      • Clear
      • Cyan
      • DeepPink
      • DimGray
      • Gray
      • Green
      • HotPink
      • Magenta
      • Orange
      • Pink
      • Purple
      • Red
      • RoyalBlue
      • Teal
      • White
      • WhiteSmoke
      • Yellow
    • Style
      • Clear
      • Slim
      • Sporty
      • Ultra protective
      • Utility
      • Rugged
    • Material
      • PC
      • TPU
      • LEATHER
      • CLEAR PC
      • SILICON
      • CLEAR TPU

    Q: How long is my Poetic product under warranty? What does the full warranty policy cover?

    A: Poetic, a Poetic Cases Inc brand, warrants the Poetic Brand of Products against defects in material or workmanship for a period three (3) years from the original date of purchase of the product by a consumer through an authorized Poetic dealer. You can read more on our warranty here .

    Q: Does Poetic ship internationally?

    A: Yes - we do ship internationally. The shipping cost will depend on what's in your order. You can estimate shipping cost when you go to your shipping cart before check out.

    Q: How long will shipping take on my order?

    A: See our shipping time frames listed below:

    International Orders:

    -Globegistics IPA Parcel: Usually delivers in 7-14 Business Days. 

    -DHL Express Worldwide: Usually delivers in 3-8 Business Days.

    Domestic Orders:

    -USPS First Class Parcel Service: Usually delivers in 5-8 Business Days.

    -USPS Priority Mail: Usually delivers in 2-3 Business Days.

    -FedEx 2 Day: Usually delivers in 2 business days by 4:30 PM PST (by 7:00 PM for residential areas).

    -FedEx Standard Overnight: Delivers the next business day by 3 PM for AA and AM areas and by 4:30 PM PST for PM areas.

    Q: How fast will my order be processed?

    A: Orders typically take 1-2 business days to process and ship out. Orders placed on weekends and holidays will be processed the next available business day.

    Q: What payment methods do you accept?

    A: Currently we accept PayPal and credit card payments through Visa and Mastercard.

    Q: Are there limitations to my discount code?

    A: Discount codes CANNOT be combined with other discount codes, discount items, sales promotions, or clearance items.