Q: How long is my Poetic product under warranty? What does the full warranty policy cover?
A: Poetic, a Poetic Cases Inc brand, warrants the Poetic Brand of Products against defects in material or workmanship for a period three (3) years from the original date of purchase of the product by a consumer through an authorized Poetic dealer. You can read more on our warranty here .
Q: Does Poetic ship internationally?
A: Yes - we do ship internationally. The shipping cost will depend on what's in your order. You can estimate shipping cost when you go to your shipping cart before check out.
Q: How long will shipping take on my order?
A: See our shipping time frames listed below:
- Globegistics IPA Parcel (7-14 Business Days)
- USPS First Class Parcel Service (3-5 Business Days)
- USPS Priority Mail (2-3 Days)
- FedEx 2 Day
- FedEx Standard Overnight
Q: How fast will my order be processed?
A: Orders typically take 24-48 hours to process and ship out.
Q: What payment methods do you accept?
A: Currently we accept PayPal and credit card payments through Visa and Mastercard.
Q: Are there limitations to my discount code?
A: Discount codes CANNOT be combined with other discount codes, discount items, sales promotions, or clearance items.